Terms of Service.

These Terms of Service ("Terms") define the working relationship, responsibilities and service policies between WeBuildCrew ("we", "us") and you ("the client"). By engaging our services or using this website, you agree to these Terms.

They apply to all of our work — development, design, consultation, automation, SaaS, marketplaces, mobile apps, bots and any other digital services we provide.

We design, build and maintain digital products, including:

• ✓Web Development — websites and web apps
• ✓SaaS Development — multi-tenant platforms with billing
• ✓E-commerce — stores and checkout systems
• ✓Marketplace Platforms — multi-vendor platforms with payouts
• ✓Mobile Apps — cross-platform iOS & Android
• ✓AI Integrations — chatbots and AI features
• ✓Telegram / Discord Bots — automation and community tools
• ✓Automation Systems — workflows and integrations
• ✓UI/UX Design — interfaces and design systems
• ✓SEO & Optimization — performance and search visibility

Every project follows a clear, transparent process so expectations are aligned at each stage:

1. 1

   Discovery & consultation

   A free call to understand your goals.

2. 2

   Requirement discussion

   We define scope, features and success criteria.

3. 3

   Proposal & planning

   A fixed quote, milestone plan and timeline in writing.

4. 4

   Milestone setup

   Work is split into payable, reviewable stages.

5. 5

   Development

   We build in milestones with regular updates.

6. 6

   Testing

   QA across devices, performance and security.

7. 7

   Deployment

   Launch and handover once final payment clears.

8. 8

   Support

   Post-launch support and optional maintenance.

Payments are milestone-based, and we never ask for blind payments or post payment details publicly.

• ✓Work begins after the first milestone payment is confirmed.
• ✓Each subsequent milestone is paid as that stage is approved.
• ✓Final deployment and handover occur after the final payment clears.
• ✓Payment instructions are shared privately, only after we've agreed scope and price.
• ✓Invoices and payment details are handled securely and directly with you.

Accepted payment methods

• ✓Platform payments — Fiverr or Upwork (with buyer protection)
• ✓Bank transfer — local or international (IBAN / SWIFT)
• ✓Wise / Payoneer — multi-currency international transfers
• ✓Stripe / card payments — secure hosted checkout
• ✓Crypto — only if agreed privately in advance

We want you to be happy with the result, so reasonable revisions within the agreed scope are included.

• ✓Reasonable revisions to agreed deliverables are included.
• ✓Changes that expand the original scope may affect timeline and budget.
• ✓Major new features are treated as separate, quoted work.

Smooth projects are a two-way street. To keep things on track, clients are asked to:

• ✓Provide accurate, complete requirements.
• ✓Share the assets and content we need (text, images, access, branding).
• ✓Respond to questions and approvals within a reasonable time.
• ✓Test and review deliverables at each milestone.

Ownership of the final deliverables transfers to you once the project is paid in full.

• ✓On full payment, you own the final source code and deliverables.
• ✓Until full payment, work remains our intellectual property.
• ✓We may showcase the work in our portfolio unless an NDA or private agreement says otherwise.
• ✓Third-party libraries and assets remain under their own licences.

Your information stays confidential, and we're happy to formalise this with an NDA.

• ✓Client information is handled securely and privately.
• ✓We operate an NDA-friendly workflow.
• ✓Project discussions and files stay between you and our team.
• ✓Source code and business data are protected and never disclosed or reused.

We don't disappear at launch.

• ✓A free support period is included where agreed (e.g. for bug fixes after launch).
• ✓Long-term maintenance and retainer plans are available.
• ✓Bugs in delivered work are fixed promptly within the support period.
• ✓Support excludes issues caused by third-party changes or client modifications, which can be quoted separately.

We commit to clear timelines and work hard to meet them.

• ✓Timelines depend on project scope and are agreed up front.
• ✓Delays can occur due to scope changes or missing client feedback/assets.
• ✓We'll communicate proactively if anything affects the schedule.

Projects often rely on external providers, each governed by their own terms:

• ✓Hosting providers (e.g. Vercel, AWS)
• ✓APIs and external integrations
• ✓Payment providers (Stripe, PayPal, Wise, Payoneer)
• ✓Analytics tools
• ✓Other third-party services required by the project

We deliver high-quality work, but some things are outside our control.

• ✓We are not responsible for third-party outages or external platform failures.
• ✓We are not liable for losses arising from client modifications after handover.
• ✓Our total liability is limited to the value of the agreed project scope.

Either party may end the engagement under reasonable conditions.

• ✓Either side may terminate with written notice if terms aren't met.
• ✓Completed milestones and work delivered up to termination remain payable.
• ✓On termination, we hand over paid-for work and deliverables.

Questions about these Terms? Get in touch and we'll be glad to clarify.

• ✓Email — webuildcrew@gmail.com
• ✓Contact form — use the contact page for a tracked request.
• ✓We typically respond within 24 hours.